Carlos PonceSr. Software Quality Assurance Engineer
My focus is on elevating software quality and performance, a mission I carry out through meticulous planning, environment deployment, and crafting detailed technical documentation. My expertise in Agile methodologies and web applications underpins my approach to setting QA objectives and ensuring their attainment, a reflection of my dedication to excellence within the tech industry. My role extends beyond testing; I mentor junior QA engineers, fostering an environment of knowledge sharing and continuous improvement. The collaborative spirit and positive work ethic that I bring to the table have been instrumental in achieving seamless functional testing and effective communication across technical and non-technical teams, ensuring timely issue resolution and contributing to the creation of fault-free software products.
Certifications
Quality Assurance (QA)
Manual QA, Quality Assurance (QA)
04/28/2021
Tech stack
Quality Assurance (QA)
Manual QA
E2E Testing (8)
SQL (7)
Postman (3)
JIRA (2)
TFS Build & Release Management (2)
User Interface (UI) (1)
Testing
Manual Testing
Experience
Lead Senior Software Quality AssuranceVisotrsut
08/2022 - Currently

Applied different testing techniques such as exploratory, smoke, acceptance, performance, regression, scalability, system, integration, web, and mobile testing Performed functional testing manually and built positive and negative test scenarios as per requirements, back-end testing using SQL queries to retrieve data from the database to check data integrity, and API testing using Postman Created end-to-end testing manually associated with User Acceptance Testing using TestRail Maintained detailed test logs and reports of test results submitted testing reports and interacted with developers to fix bugs in the different versions of the product Attended meetings with Business Analysts, Developers, and end users to understand and test accordingly and also participated directly in test plan development Mentored Junior QA engineers and provided feedback on their career path Developed technical documents for new features Set up, maintained, and documented procedures

Postman
SQL
E2E Testing
Senior Software Quality Assurance Engineer Encora
05/2019 - 08/2022

Contributed to mobile testing research as an active member of the mobile committee for Avantica and CoP Agile team developing Agile frameworks for short-term projects Participated in test plan development and also created test cases using GitLab,TestRail, and TFS Performed manual functional, back-end, and API testing using SQL, TestRail, and PostMan Extensive use of SQL queries to retrieve data from the database to check data integrity Performed End-to-End manual testing associated with User Acceptance Testing Submitted testing reports and interacted with developers to fix bugs in the different versions of the product Maintained detailed test logs and reports of test results Attended meetings with Business Analysts, Developers, and end users to understand and test accordingly Utilized TestRail, GitLab, Postman, TFS, and SQL

SQL
E2E Testing
Lead Senior Software Quality AssuranceWANT Digital Agency
01/2020 - 12/2020

● Led testing efforts with business analysts, customers, and engineers ● Preformed End-to-End manual testing associated with User Acceptance Testing ● Submitted testing reports, reported bugs, and verified bug fixes in the different versions of the product ● Maintained detailed test logs and reports of test results ● Interacted with developers in fixing the bugs ● Participated in defect logs, defect tracking, and resolution

User Interface (UI)
E2E Testing
Software Quality Assurance EngineerJalasoft
05/2017 - 04/2019

Defined QA goals and ensured their successful achievement ● Contributed to the development of test plans and also created test cases in TFS ● Set up, maintained, and documented procedures ● Developed technical documents for new features ● Conducted manual functional testing as well as back-end testing executing positive and negative test scenarios in accordance with the requirements ● Utilized SQL queries to retrieve data and validate database integrity ● Created end-to-end testing manually associated with User Acceptance Testing ● Maintained detailed test logs and reports of test results and submitted testing reports and interacted with developers to fix bugs in the different versions of the product ● Participated in meetings with business analysts, developers, and end users to gain understanding and test accordingly ● Utilized TFS and SQL

TFS Build & Release Management
JIRA
Education
Systems EngineeringUcatec
01/2011 - 12/2016