IT Project Manager and Salesforce Consultant in several clients (GIRE, LC-TECH, GDP) implementing various Salesforce products (Service Cloud, Sales Cloud and Marketing Cloud). Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success. Ensure on time delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project. Manage day-to-day execution of project implementations. Help companies to implement their use of Salesforce, meeting with the client to discuss several options, making recommendations, researching company data, remain in close contact with the client until the completion of the project. Train employees into Salesforce.

Team Leader BI BI Analysts Leader at BI project #FAN (Telecom-Personal client) oriented to following systems: Billing, Field Service, Account Receivable, Cashier and Debt Collection. My functions were manage teams task, priorisation and effort estimation, also being a support of the datawarehouse model. Gathering requirements, asking for changes and new data sources. Consultant and negotiator with stakeholders English contact with technical foreign users. Sofwares involved: SQL, Toad for Oracle and Microstrategy.

Technical business analyst working at Personal Argentina client. Analyzing bugs and failures at PROD enviroment to be repeaired by myself or properly scalated to correct area. Detection of non-visible bugs, consultant of viability of new changes at functional and technical level. Report and KPI builder, functional support for other business areas. Control and management of new changes to apply in PROD. Software involved: SQL Oracle, TOAD and shell scripting (AWK, BASH, perl).

QA Analyst Write and execution test cases. Manage and follow up bugs. Batch stress test executions in Unix. Detection bug's root source.

Software Tester at Atos Origin Write and execute test cases also evidence generation. Bug management and send progress reports to leaders. Manual data generation for test purposes. Tools used: • JIRA • Quality Center • SQL Oracle y TOAD • Putty/UNIX • TestLink • Mantis • QuickTestProfessional (QTP) • LoadRunner + Performance Center (LR + PC) QTP: Automated script generation, creation massive data input for test cases. LR + PC: Creation and execution of load and stress test cases, detailed reports and conclusions about results obtained. References: Diego Ferrocchio dferrocchio@gmail.com Gustavo Terrera gterrera@gmail.com