Patrick KienastSenior Solution Architect
I am an accomplished technology and business professional with extensive experience in bridging the gap between business needs and technological solutions. As a Certified Scrum Master and ITIL v3 certified service leader, I have been effective in motivating teams and driving projects to completion. I offer a robust background in solution design, agile methodologies, business process analysis, and intelligent process automation. Fluent in English, Spanish, and German, I bring a global perspective to my role, having worked on projects in various European countries such as France, Belgium, Germany, Sweden, and Norway, as well as in Latin American countries like Argentina, Colombia, Peru, and Chile. I have a proven track record in solution architecture, particularly in integrating complex technology stacks and automation practices across various industries, including insurance, healthcare, telecommunications, and retail. Until recently, I served as a Senior Solution Architect at omni:us, where I designed integration solutions for prominent clients such as Zurich, Uniqa, and Old Mutual. My previous roles include key positions at AXA Partners, Kimberly Clark, and Practia, where I led automation projects, implemented agile methodologies, and developed RPA solutions. My goal is to continue growing in a technology leadership position, focusing on designing architectures with new technologies, as well as taking a broader approach to enterprise architecture while maintaining agile practices. I am dedicated to continuous process improvement, performance enhancement, and building strong client relationships. My academic background includes a Bachelor’s degree in Information Technologies and ongoing studies for a Master’s degree in the same field.
Tech stack
Business Process Management (BPM) (13)
UML (13)
Automation (12)
Microsoft SQL Server (9)
Oracle Database (9)
MicroStrategy (7)
Automated Testing (7)
Java (7)
JavaScript (7)
Tableau (7)
Microsoft Power BI (5)
REST APIs (4)
AMQP (4)
SOAP (4)
Process Design (3)
Architecture (3)
Leadership (3)
Certified Scrum Master (3)
Customer Relationship Management (CRM) (3)
Management (3)
Oracle PL/SQL (3)
Azure DevOps (3)
Toad (3)
PL/SQL (3)
Transact-SQL (3)
Unix Shell Scripting (3)
SQLite (2)
Apache Kafka (2)
MongoDB (2)
JIRA (2)
Experience
Senior Solution Architect Omni:us
12/2022 - 04/2024

• Focus on integration solution design between complex technology stacks and omni:us SaaS product for customers such as Zurich (Switzerland), Uniqa (Austria), Old Mutual (South Africa). • Architectural support for all ongoing projects, including Vienna Insurance Group and Allianz. • Presales support as Integration Architect, including Process Understanding, Integration effort and cost planning. • Support in analysis and design in product architecture to implement event-driven architecture in omni:us Digital Claims Adjuster Product.

MongoDB
Business Process Management (BPM)
UML
REST APIs
SOAP
AMQP
JIRA
Atlassian Confluence
Postman
Apache Kafka
Scrum Master / Solution Architect AXA Partners
03/2021 - 12/2022

• Solution Architect in Automation Projects for Europe • Analysis of new business opportunities, customer situation, cost-benefits, ROI for Automation projects • Presales support as Automation SME • Implementation of Automation practices and tools • Implementation of Agile Methodologies • Automation Functional Specialists formation, coaching and coordination • Methodology and process coaching • Intelligent Automation Solution Design

Business Process Management (BPM)
Azure DevOps
Oracle PL/SQL
UML
REST APIs
SOAP
AMQP
Automation
SQLite
Microsoft Power BI
Senior Solution Architect / Functional Engineers Lead Kimberly Clark
11/2020 - 04/2021

• Lead Architect in Automation Projects for global projects (LAO, NA, EMEA and APAC) • Analysis of new business opportunities, customer situation, cost-benefits, ROI for Automation projects • Presales support as Automation SME • Implementation of Automation practices and tools • Automation Functional Specialists formation, coaching and management • Methodology and process coaching • Intelligent Automation Solution Design • Automation solutions implementation, ranging from robot implementation, Intelligent Robot implementation with ML integration, Hyperautomation and execution to business process analysis and optimization

UML
Business Process Management (BPM)
Azure DevOps
Automation
Agile
Business Analysis
Microsoft SQL Server
Oracle PL/SQL
Application Architecture
Team Leadership
RPA Service Manager Practia Consulting
04/2018 - 12/2020

TASKS • Teaching Business Intelligence Class for Bachelor of Science Careers. Coursework includes Basics in Datawarehousing, ETL tools and Basic Data Mining algorithms PRACTIA – RPA Service Manager (May 2018 – Dec 2020) TASKS • Analysis of new business opportunities, customer situation, cost-benefits, ROI for RPA projects • Presales support as RPA SME • Implementation of RPA practice and tools • RPA Specialists formation, coaching and management • Methodology and process coaching • RPA solutions implementation, ranging from robot implementation, Intelligent Robot implementation with ML integration, Hyperautomation and execution to business process analysis and optimization

Leadership
Automation
Certified Scrum Master
Architecture
Customer Relationship Management (CRM)
Microsoft Power BI
UML
Business Process Management (BPM)
Process Design
Management
QA / Test Automation / RPA Team LeadNeoris
12/2011 - 05/2018

• Analysis of new business opportunities, customer situation, cost-benefits, ROI for RPA projects • Presales support as RPA SME • Implementation of RPA practice and tools • RPA Specialists formation, coaching and management • Methodology and process coaching • RPA solutions implementation, ranging from robot implementation and execution to business process analysis and optimization • BI Testing service management • Team formation, coaching and management • Technical and functional training management • Analysis of new business opportunities, customer situation, cost-benefits, ROI for QA / QC projects • Presales support as QA SME • Strategic planning for QA practice • Automation project management according to PMI standards • Automation SME for presales support • Agile methodology implementation (Scrum, Kanban) • Implementation of Performance testing practice and tools

Microsoft SQL Server
Oracle Database
Automated Testing
Automation
UML
Business Process Management (BPM)
MicroStrategy
Tableau
JavaScript
Java
Senior Technical Analyst Telecom Personal Argentina
12/2009 - 01/2012

• Test Scenario and Cases Design for BRM (Oracle) • Automation scripts development (ksh) • White and Black Box testing • Management and team support (6-8 Testers) • Development and Delivery of SQL and Unix courses • Requirement Planning and Estimation, coordination and monitoring with users, development and QA departments

Unix Shell Scripting
PL/SQL
Transact-SQL
Microsoft SQL Server
Oracle Database
Toad
Education
MSc of Information Technologies Universidad de Palermo
02/2018 - Currently
BSc of Information TechnologiesUniversidad de Palermo
02/2013 - 11/2017