- Led the migration of R/GA's proprietary business operations platform to new technologies. Collaborated with business leadership and engineering teams to optimize platform efficiency and scalability. - Implemented critical modules for time management and project tracking. Soft-launched Timesheets and time-off modules, enhancing employee productivity and visibility into project hours. - Streamlined project management processes. Developed Project Dashboard and Planner modules, enabling efficient tracking and management of project status and deliverables. --->Project Manager at IPG (parent company of R/GA) - Led two AI initiatives to drive productivity and security: - Spearheaded a Proof of Concept (POC) to implement the best generative AI for company employees, ensuring a secure environment for data confidentiality. - Established a framework for AI evaluation and benchmarking to select the optimal AI model for extracting structured data from legal contracts.

- Spearheaded the strategic revamp of the Customer Master CRM System to support the launch of the new Flexiti Credit Card featuring Buy Now, Pay Later (BNPL) plans for the Canadian market. - Successfully drove discovery sessions, requirements gathering and prioritization to ensure the project's success and deliver a robust, scalable Fintech solution. - Aligned workstreams with the product roadmap and collaborated with various teams and external partners. - Designed and validated MVP requirements, documented in user stories with acceptance criteria.

- Led product backlog prioritization for MOJO Marketplace, a SaaS-based platform, ensuring maximum value delivery and cost optimization. - Enhanced user experience through optimized UX/UI design and streamlined seller communication channels, resulting in a 10% increase in user satisfaction and a 25% reduction in support inquiries. - Developed and executed a successful shutdown plan for Mojo Marketplace, ensuring a smooth transition and cost reduction of 35%.

- Managed digital content initiatives for the Knowledge Management Global Delivery Service in Argentina, driving business growth and operational efficiency. - Led cross-functional teams on the EY Ripples program, achieving mentorship objectives through effective project coordination.

- Directed the development and management of BiDi, a SaaS-based EdTech B2B solution for digital libraries serving universities and companies in LATAM. - Oversaw product roadmap, ensuring alignment with business objectives and customer needs. - Negotiated contracts with international suppliers to optimize product development and delivery. - Cultivated strong customer relationships through effective engagement and support, resulting in a 20% increase in client portfolio and a 90% renewal rate in the first year. - Implemented continuous improvement initiatives to enhance product features and user experience.

- Directed the multi-regional "Content" program for Claro video, a SaaS-based streaming platform offering subscription video on demand (SVOD) and transactional video on demand (TVOD) models. - Led initiatives to enhance UX writing communication and optimize multi-device user experience, ensuring alignment with user preferences and business goals. - Successfully implemented strategies to improve operational efficiency and maintain high-quality content and service standards within the entertainment industry.

Coordinated editorial tasks for Claro video platform, ensuring alignment with organizational objectives and stakeholder requirements.

Responsible for content publishing and editing for Claro video streaming platform, overseeing product updates and testing.

Responsible for bilingual newsletter preparation and content management for linear TV channels and streaming platforms.