Occupation: APM BR Production - SAP BW I worked on SAP business, analytical, reporting and data-warehouse solutions in production team, helping our clients to improve their processes and performance: - Planning and analysis of currents and new initiatives - Reporting - Extraction, transformation and loads to BW on time respecting Client’s SLAs - Resolution of incidents/Tickets I was in contact with people in 5 different locations around the World, meeting the needs of our clients and stakeholders permanently. To do these activities I also have some general knowledge about these topics: - Data maintenance and consistency. - Support for new initiatives, understanding of User’s request, creating corresponding documentations and helping Dev team during the development -Abap (reading/writing non-complex codes) - Process chains - Variable customer exits, user entry, Open Hubs. SAP HANA was implemented recently on this module so we were upgrading our daily process to this technology.