Customer service via call and email. Monitoring servers in Big Panda and Compass in Linux and Windows environments. Follow-up on hardware cases, from their creation and communication with the vendor to the replacement of the part and its closure. Resolution of problems by Emails, make calls to users and development groups, tickets and internal chat. Management of Windows and Linux servers, use of HP applications
Customer service via call and email. Experience on Red Hat 6, 7 and 8 (Installation, commands, troubleshooting). Installing and configuration of OS for Linux servers. Installing releases, versions and patches for Linux servers. Installing releases, versions and patches for Coppel applications. Resolution of different problems in Linux environments. Monitoring server resources such as capacity, processes and memory. Troubleshooting for problems with Linux servers. Install applications for the development teams as they need them. Constantly check the correct functionality of the application and optimize if it necessary. Database scripting in PostgreSQL. Installing, troubleshooting and support for Docker applications. Handling Rancher for Kubernetes and support for applications. Handling cloud-based Kubernetes OpenShift and support for applications
Application analysis. Database scripting(PostgreSQL and SQL Server). Database report generation. Direct communication with the client to present solutions.
Development applications in Visual Basic. Net and C#.Net. Database scripting(SQL Server). SQL Server Database Administration. Direct communication with the client to present solutions.
Customer service via call and email. Experience on Red Hat 6, 7 and 8 (Installation, commands, troubleshooting). Installing and configuration of OS for Linux servers. Installing releases, versions and patches for Linux servers. Installing releases, versions and patches for Coppel applications. Resolution of different problems in Linux environments. Monitoring server resources such as capacity, processes and memory. Troubleshooting for problems with Linux servers. Install applications for the development teams as they need them. Constantly check the correct functionality of the application and optimize if it necessary. Database scripting in PostgreSQL. Installing, troubleshooting and support for Docker applications. Handling Rancher for Kubernetes and support for applications. Handling cloud-based Kubernetes OpenShift and support for applications
Development applications in Visual Basic. Net, C++ and C#.Net. Database scripting(PostgreSQL Server). SQL Server Database Administration. Application analysis and bug fixes. Application report generation.