Be part of a 24x7 Support Team in an enterprise environment Provide support to customers; ensuring case management, Service Level Targets, and C-SAT goals are met Ensure prompt and complete resolution of technical challenges and business issues Advocate customer's priorities internally within the team Taking care of escalations and Expert session requests from customers Resolve issues arising with the up and running of the adobe products Helping admins with the deployment of various Adobe products using deployment tools Setup Single sign-on and AD sync and help troubleshoot the issues related to it
Be part of a 24x7 Support Team in the enterprise environment Provide support to customers; ensuring case management, Service Level Targets, and C-SAT goals are met Ensure prompt and complete resolution of technical challenges and business issues Advocate customer's priorities internally within the team Taking care of escalations and Expert session requests from customers Resolve issues arising with up and running of the adobe products Helping admins with the deployment of various Adobe products using deployment tools Setup Single sign-on and AD sync and help troubleshoot the issues related to it
In charge of planning and managing marketing campaigns for various clients. Design and oversee all aspects of digital marketing department including marketing database, email, and display advertising campaigns. Develop and monitor campaign budgets & Plan and manage our social media platforms. Coordinate with advertising and media experts to improve marketing results. Identify the latest trends and technologies affecting the client's industry. Evaluate important metrics that affect website traffic, service quotas, and target audience. Oversee and manage all contests, giveaways, and other digital projects.
Worked as world support for the projects undertaken by Aimful Media. Handling day to day activities related to digital marketing, promotions, events, sales management, editing and creating a newsletter, Sales rep outreach, and wholesale and retail customer outreach. Providing support to the USA based team for dispatching orders.
Worked in the capacity of a center manager and was tasked with delegating and coordinating tasks among workers Create and maintain Local area and digital marketing campaign Generate leads and drive sales with various marketing activities such as house visits, school seminars, and college presentation Hire and train staff for cold calling, counseling, and back-office management Maintain staff rosters, annual leave and sickness absences, and all other required records for the management of staff, systems, and operations at the Centre
Work incapacity of a system administrator and maintaining all hardware and various training equipment. Provide training to other staff members. Resolve various issues related to OS. software deployment and computer hardware. Maintain network setup and provide support. Provide technical support to clients for the issues related to the Tally accounting system Provide training to the staff of various orgnizations (working as a trainer)